Reference

dot77 Privacy Policy: Your Account Data

The dot77 Privacy Policy explains what we collect when you create an account, verify your phone, use DANA or QRIS, and move between the lobby and account pages.

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dot77 dot77 Privacy Policy: Your Account Data
CLEAR HELP ROUTES

Get Privacy Help Without Guesswork

A privacy question should not require you to search through the lobby. We separate account access, wallet records, and data requests so you can describe the issue clearly.

Account data path For a copy of account details or a correction, use the privacy contact route displayed after login. We may ask for phone verification before releasing or changing personal records.
Wallet record path If a DANA, OVO, GoPay, or QRIS reference appears incorrectly, send the transaction date and masked reference through account support. We use those details to locate the record without requesting your wallet password.
Cookie question path For browser storage or cookie questions, contact us through the privacy route shown on dot77. Tell us your device type and browser so we can explain the relevant setting without collecting unrelated account data.
DATA HANDLING DETAILS

What We Do With Your Privacy Choices

We keep privacy work tied to a clear account purpose: opening access, verifying a phone, matching a wallet reference, securing a session, or answering your request.

Account data

We use your submitted account details to create and maintain your profile, confirm phone access, and respond to account questions. We do not ask for a wallet password when checking DANA, OVO, GoPay, or QRIS status.

Payment references

A payment reference, amount, status, and selected rail can be retained to reconcile a transaction. Bank transfer and virtual account records help us match the right account without storing unrelated banking credentials.

Cookies and devices

Cookies can remember a session and support account security, while device and browser signals can help identify unusual access. Clearing cookies on your phone changes local storage, not records already linked to your account.

Security checks

Phone verification and session checks help us distinguish your account access from an unfamiliar device. If a login or wallet status stalls, support may request limited account details to confirm ownership.

Retention periods

We retain records only for the period needed for account operation, transaction reconciliation, security checks, dispute handling, or a legal requirement. The applicable period can depend on the type of record and local law.

Changing your details

You can ask us to correct account data or explain its use through the privacy contact route. We check the request against your account before making a change, and we may keep the earlier record where a transaction requires an audit trail.

Privacy Policy Answers For dot77

These Privacy Policy answers address the searches we hear most often from people considering an account in Indonesia. Each answer points to a practical step, from checking cookies on a phone to asking for a copy of account data. Where access or eligibility is discussed, it depends on local law.

It covers account details, phone verification, device and cookie data, payment references, support messages, security records, retention, and requests to access or correct your data.

No. Our Privacy Policy distinguishes wallet credentials from payment references. We use status, date, amount, and reference details to match DANA or QRIS activity, while your wallet password stays with the wallet provider.

Phone verification helps confirm that an account request comes from the account holder and supports session security. We may use the verified number when handling a data access or correction request.

Use the privacy contact route displayed in your account and state that you want a copy of your account data. We may request phone verification or other account checks before sending private records.

Cookies can keep a mobile or desktop session active and support security checks. Clearing them may sign you out or remove local settings, but it does not automatically erase records held for your account.

Yes, you can request a correction through the privacy route shown on dot77. We verify the request, update suitable account fields, and may retain an earlier payment record when reconciliation requires it.

The period depends on the record: account, security, payment, support, and legal records can have different needs. Our Privacy Policy explains retention by purpose, and the period can depend on local law.